Share an idea
Missing something at your counter? Tell us what you sell and what slows you down; the best ideas come from real shops.
Community
9POS is a small product made by a small team. We read every message.
Report a problem
Something broke or looks wrong? Send us a message with the diagnostics from the app so we can see what happened.
Say hello
Using 9POS in your café, stall or shop? We would love to hear how it goes.
How to report a problem
- In the app open More, Support, System diagnostics and tap Copy diagnostics.
- Write to support@9vil.app and paste the diagnostics into the email.
- Tell us what you did, what you expected and what happened. Screenshots help.
What is coming
Our plans, not promises. Dates are not set, and plans change.
More printer support
Better help for more printer models and clearer troubleshooting.
More payment QR options
Additional countries and bank QR formats.
Richer reports
More ways to look at sales, items and customers.
There is no public forum yet. For now, email is the place.